FAQ

Where are the bags made?

We have a reliable supplier in China, with one of our company representatives travelling between New Zealand, Hong Kong, and China to ensure, high productions standards are maintained. Our supplier is certified with Bureau Veritas – a European standard that checks quality, working conditions, and environmental practices.

What are the minimum quantities we have to order?

We try to accommodate your individual requirements as much as possible. Naturally, larger volumes enable us to pass on some savings of longer production runs to you. Please contact us to find out more.

How can I get a quote?

Simply CLICK HERE and fill in the details on our ‘contact us’ page and we will either email you, or phone to discuss. Please ensure you detail exactly what type of bag you are after.

What is the delivery time frame?

An estimated 4-10 weeks for sea shipments after the approval of the sample. However if you require an earlier delivery please feel free to discuss with us and we will try to arrange an earlier delivery if possible.

What format do we need to supply to have our logo printed?

We need the artwork preferably in a vector-based format in Illustrator or EPS format. Please send a high resolution PDF or jpg as well. Please provide pantone colours if available.

Can we have a sample bag made?

Yes definately, the cost is $40 and takes between 14 and 28 days (courier charges may apply).

Can you help with the design of the bag?

Yes, we have a graphic designer who can help with any aspect of design. This is charged per hour.

What is nonwoven polypropylene?

Nonwoven polypropylene (P.P.) fabric is made of spun bond polypropylene which can be recycled, naturally decomposes and completely incinerates without any production of poisonous pollutant.

What are the terms of payment?

We require 30% deposit once the sample has been approved, and the balance is payable within 7 days of you receiving the goods.

Can we choose the size of the bags?

Yes, of course. We work with you so that you can get exactly what you are after.